CUSTOMER CARE
Mildred's hats provides top quality custom made hats using the absolute best materials.
Precision craftsmanship is the hallmark of Mildred's hats and we are certain you will be satisfied with your final product.
Please feel free to contact us with any questions or concerns.
NO EXCHANGES | NO RETURNS
FAQ
Do you provide International delivery?
We provide shipping to the United States, Canada, Barbados, Bahamas, Jamaica, Trinidad and England
What is your return policy?
NO RETURNS | NO EXCHANGES | NO EXCEPTIONS
Shipping Details
FEDEX and USPS cannot ship to a PO Box.
Please provide a valid street address for your order.
A Signature is required for all orders.
Payments Accepted
We currently accept Zelle and Square Payments. All payments must be processed over the phone with Mildred's Hats. Receipts are issued electronically to the email address you provide.
If Making a Zelle Payment, please process your payment on Zelle's website after obtaining the necessary payment information.
If processing with Square, please contact us to process your payment over the phone.
How do I track my order?
We ship items via FEDEX and United States Postal Service . Tracking Numbers are provided when an item is shipped. Please visit the respective websites for tracking updates
How can I contact your couriers?
Please check the respective carrier to view the tracking number for your order. Please View FEDEX or USPS Website for details.
What are your delivery options?
Delivery will be provided via FEDEX or USPS.
Payment Authorizations
In the event your payments is not processed or is unauthorized, it will be your responsibility to contact your financial institution for details